Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Return Policy
      • There will be a refund if all the packages are unopened and are returned within 30 days of purchase.
      • There will be no restocking fee and your account will be credited within 10 business days.
      • The customer will be responsible for shipping the product back to OLD TRAIL SALES.
      • Due to Health Regulations we are unable to accept Opened or used items.  For example, if you purchase a case of diapers that has 4 bags of 12 diapers and you open only 1 bag, even though the 3 other bags remain intact, due to Health Regualtions, my supplier can Not resell the case.  Therefore they will not provide a refund.
      • Please be careful when ordering a product. If you are uncertain what the product is or what size you need please call and ask for advice. It may take a couple of hours to return your call but someone will call you back. What I advise my customers when there is still some doubt about a product, proceed with caution and order the smaller (therefore cheaper) packaged item if available. My supplier charges me a set discount fee on the shipping which I incorporate into the price. For Returns, if you order the incorrect product, my supplier charges me the full shipping price which goes by the weight of the product. The shipping can cost up to $20 or more.

     

     



  • Miscellaneous
  • Here at Old Trails Sales we don’t provide Incontinence
    samples because we are a drop ship On Line Retail store which means we don’t warehouse products but purchase directly from a supplier.  Below is a list of Incontinence Manufacturers that provide potential customers with Incontinence Samples where some are free and some charge a fee.